Our two outlet stores are NOT open at this time. We are working on a plan to reopen them as soon as possible. Thanks for your patience!
We are happy to announce that Phase 3 of our store openings will begin on Monday, June 1 with the reopening of our Illinois locations in accordance with all state and local guidelines.
So, as of June 1 all of our retail locations will be open for both shopping and donating, with the exception of our Brentwood store on Manchester, which is only open for donations at this time and our outlet stores.
Stores will be open for shopping and donating 7 days a week during modified hours of 10 a.m. to 6:00 p.m.
WHAT YOU NEED TO KNOW TO DONATE
Starting Monday, 6/1 all stores will be accepting donations, however, please note, the way you donate WILL BE DIFFERENT. In keeping with government and CDC guidelines, we will be taking precautions to keep everyone safe and will be using a “self-service” donation process. Donors will be asked to unload their vehicle and place donations in the containers provided. At this time we cannot accept any large items, including furniture, that won’t fit into the containers which are 40″ x 40″ x 40″.
Please do not leave your donations on the ground or at the door. It’s imperative for everyone’s safety that your donations go into a container. These containers will then be placed in a truck where they will be isolated for 72 hours and will be safe for our staff to handle and ultimately to be sold.
WHAT YOU NEED TO KNOW TO SHOP AT OUR STORES
Reopening stores with the safety of the public and the well being of our associates will be our top priority. As a non-essential business, we will be implementing safety measures as outlined by the government and CDC guidelines as follows:
Please note that all items stocked on our sales floor will have been isolated for a minimum of 72 hours.
Unfortunately, our dressing rooms will be closed. However, we will be extending our 7-day return policy to 14 days.
We will now be accepting Google Pay and Apple Pay for the convenience of touchless checkout.
We are looking forward to serving our loyal customers and donors once again! You help us to further our mission of “Changing lives through the power of work. When this pandemic is over, we will be here to serve those who need us!